Staff Education Manager (Manager 2)
Staff Education Manager (Manager 2)
Interviews: We anticipate holding first-round interviews the week of August 18th or 25th 2025.
Who We Are
The Executive Services Division (ESD) is part of the Office of the State Court Administrator (OSCA) at the Oregon Judicial Department (OJD). ESD provides leadership and direction to help advance OJD's communication, information sharing, policy development and coordination, and promote strategic decision-making and effectiveness. ESD's Office of Education, Engagement, and Inclusion (OEEI) serves as the center for judicial and staff education and works to promote and foster an inclusive and just court system that provides fair and respectful court experience for court users, staff, and judges. The OEEI team is hiring a Staff Education Manager (Manager 2) to join us in Salem, Oregon.
We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work, lived experience, and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.
Benefits To You
We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
Salary offers are made with consideration of the candidate's education and experience.
Position Highlights
We are seeking an experienced leader to manage a talented team of high-performing, creative training specialists and to support OJD's Staff Education Advisory Committee (SEAC).
In this dynamic role, you will analyze the education and training needs of our staff statewide. Based on your findings, you will create and implement a comprehensive plan for education curricula, programs, and publications in the areas of customer service, court operations, technical skills, and professional development. You will design, implement, and evaluate education programs, conferences, workshops, webinars, online videos, and on-demand modules. Your ability to build strong working relationships will help you succeed in this position as you collaborate with OJD staff court leadership, and other stakeholders, and participate on a variety of committees, task forces, and national organizations. You will also track adult learning best practices, trends, and emerging issues in judicial administration and technology that impact OJD's training needs.
Additionally, you will champion OJD's equity, diversity, and inclusion (EDI) efforts by helping to implement a comprehensive, strategic, and programmatic plan that advances and promotes EDI, racial justice, access to justice for all, and other OJD justice campaign initiatives related to customer service and staff education, development, and training. You will be an integral member of a team that supports OJD's community engagement and outreach efforts, especially to underserved communities. As part of OEEI, you will also help administer the Access and Fairness survey, a Key Performance Measure for OJD, statewide.
As an emotionally intelligent and empathetic manager, you will motivate, coach, mentor, and support your staff, so they can be their best professional selves. You will assign and evaluate work, provide feedback, and determine the team's training needs. You will use your problem-solving skills to identify workflow issues, offer solutions, resolve conflicts, and determine next steps. You will also handle administrative tasks such as maintaining personnel records, reviewing and approving leave requests and timesheets, and tracking protected leave. As hiring needs arise, you will help screen applications, conduct interviews, extend job offers, and provide onboarding. Part of your time will be spent participating in discussions about budget management.
The Staff Education Manager reports to the OEEI Director. Assigned tasks may be changed to accommodate workload and organizational needs.
Instructions for REQUIRED Cover Letter and Work History/Resume
Your cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.
Cover Letter (REQUIRED)
Attach your cover letter (not to exceed two pages) in the Resume/Cover Letter section of the application. Your cover letter and filename should include your name.
In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.
Address the cover letter "To the Hiring Manager."
Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
Prepare your cover letter before starting your Workday application.
Work History/Resume (REQUIRED)
Attach your updated resume in the Resume/Cover Letter section of the application. Your resume and filename should include your name.
OR
Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.
Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.
The application deadline is 11:59 p.m. on the date listed above.
Minimum Qualifications
(These must be evident in your resume or work history.)
The qualified candidate must have a bachelor's degree in public or business administration, management, social services, human resources, criminal justice, or a related field.
AND
Five (5) years of progressively responsible leadership experience that typically supports the knowledge, skills, and abilities listed for the position.
OR
Any combination of education and experience equivalent to nine (9) years of experience that typically supports the knowledge, skills, and abilities for the position.
Special Qualifications
(These must be verifiable.)
None.
Requested Skills and Attributes
(These must be addressed in your cover letter.)
Experience with education administration such as teaching, adult education, or education curriculum design and development.
Experience managing staff, including hiring, training, motivating, providing feedback, setting goals, assigning and evaluating work, and handling discipline.
Experience planning, managing, and coordinating multiple projects and programs
Experience building relationships with internal and external stakeholders, with an emphasis on working cooperatively with parties that may have competing priorities and perspectives.
Experience working with organizations and coalitions that support access to justice for underserved populations.
Experience and skill in public speaking and/or presenting to groups of various sizes.
Working Conditions
This is a full-time position, and the work schedule currently is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is FLSA-exempt and ineligible for overtime compensation for hours worked in excess of 40 per workweek.
Occasional early morning, evening, weekend, holiday, and overtime work may be required to meet deadlines and attend meetings, especially during legislative sessions.
In-state, overnight, and out-of-state travel will be required for meetings, events, training sessions, visits to local courts, and conferences.
Remote work may be available for this position. All remote work assignments begin, end, or change only with administrative authority approval. In-person meetings and in-person attendance for training sessions and other office events will be required.
Daily management and multitasking of projects with conflicting requirements, priorities, and deadlines.
The person in this position must use, and be familiar, experienced, and comfortable with using, a full array of current technology tools and office software programs to access and complete work and research, and to communicate on and off the worksite.
Frequent phone and in-person contact with people from diverse backgrounds.
Phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma.
Long periods of sitting or standing while working at a computer.
Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.
ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.
Reference Checks
By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.
United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.
Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.
Veterans' Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans web page for additional details, information, and resources.
Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.
Pay Equity
As an employer, OJD complies with Oregon's pay equity law. Salary offers are made with consideration of the candidate's education and experience. For more information on pay equity, click here.
Employee Benefits
Click here to access information specific to OJD employee benefits.
Public Service Loan Forgiveness
OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.
Questions and Support
If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
Workday related information and resources are available here.
For questions about a specific OJD job posting, call 503-986-5930 or email ojd.hrsd@ojd.state.or.us.
The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Interviews: We anticipate holding first-round interviews the week of August 18th or 25th 2025.
Who We Are
The Executive Services Division (ESD) is part of the Office of the State Court Administrator (OSCA) at the Oregon Judicial Department (OJD). ESD provides leadership and direction to help advance OJD's communication, information sharing, policy development and coordination, and promote strategic decision-making and effectiveness. ESD's Office of Education, Engagement, and Inclusion (OEEI) serves as the center for judicial and staff education and works to promote and foster an inclusive and just court system that provides fair and respectful court experience for court users, staff, and judges. The OEEI team is hiring a Staff Education Manager (Manager 2) to join us in Salem, Oregon.
We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work, lived experience, and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.
Benefits To You
We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
Salary offers are made with consideration of the candidate's education and experience.
Position Highlights
We are seeking an experienced leader to manage a talented team of high-performing, creative training specialists and to support OJD's Staff Education Advisory Committee (SEAC).
In this dynamic role, you will analyze the education and training needs of our staff statewide. Based on your findings, you will create and implement a comprehensive plan for education curricula, programs, and publications in the areas of customer service, court operations, technical skills, and professional development. You will design, implement, and evaluate education programs, conferences, workshops, webinars, online videos, and on-demand modules. Your ability to build strong working relationships will help you succeed in this position as you collaborate with OJD staff court leadership, and other stakeholders, and participate on a variety of committees, task forces, and national organizations. You will also track adult learning best practices, trends, and emerging issues in judicial administration and technology that impact OJD's training needs.
Additionally, you will champion OJD's equity, diversity, and inclusion (EDI) efforts by helping to implement a comprehensive, strategic, and programmatic plan that advances and promotes EDI, racial justice, access to justice for all, and other OJD justice campaign initiatives related to customer service and staff education, development, and training. You will be an integral member of a team that supports OJD's community engagement and outreach efforts, especially to underserved communities. As part of OEEI, you will also help administer the Access and Fairness survey, a Key Performance Measure for OJD, statewide.
As an emotionally intelligent and empathetic manager, you will motivate, coach, mentor, and support your staff, so they can be their best professional selves. You will assign and evaluate work, provide feedback, and determine the team's training needs. You will use your problem-solving skills to identify workflow issues, offer solutions, resolve conflicts, and determine next steps. You will also handle administrative tasks such as maintaining personnel records, reviewing and approving leave requests and timesheets, and tracking protected leave. As hiring needs arise, you will help screen applications, conduct interviews, extend job offers, and provide onboarding. Part of your time will be spent participating in discussions about budget management.
The Staff Education Manager reports to the OEEI Director. Assigned tasks may be changed to accommodate workload and organizational needs.
Instructions for REQUIRED Cover Letter and Work History/Resume
Your cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.
Cover Letter (REQUIRED)
Attach your cover letter (not to exceed two pages) in the Resume/Cover Letter section of the application. Your cover letter and filename should include your name.
In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.
Address the cover letter "To the Hiring Manager."
Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
Prepare your cover letter before starting your Workday application.
Work History/Resume (REQUIRED)
Attach your updated resume in the Resume/Cover Letter section of the application. Your resume and filename should include your name.
OR
Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.
Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.
The application deadline is 11:59 p.m. on the date listed above.
Minimum Qualifications
(These must be evident in your resume or work history.)
The qualified candidate must have a bachelor's degree in public or business administration, management, social services, human resources, criminal justice, or a related field.
AND
Five (5) years of progressively responsible leadership experience that typically supports the knowledge, skills, and abilities listed for the position.
OR
Any combination of education and experience equivalent to nine (9) years of experience that typically supports the knowledge, skills, and abilities for the position.
Special Qualifications
(These must be verifiable.)
None.
Requested Skills and Attributes
(These must be addressed in your cover letter.)
Experience with education administration such as teaching, adult education, or education curriculum design and development.
Experience managing staff, including hiring, training, motivating, providing feedback, setting goals, assigning and evaluating work, and handling discipline.
Experience planning, managing, and coordinating multiple projects and programs
Experience building relationships with internal and external stakeholders, with an emphasis on working cooperatively with parties that may have competing priorities and perspectives.
Experience working with organizations and coalitions that support access to justice for underserved populations.
Experience and skill in public speaking and/or presenting to groups of various sizes.
Working Conditions
This is a full-time position, and the work schedule currently is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is FLSA-exempt and ineligible for overtime compensation for hours worked in excess of 40 per workweek.
Occasional early morning, evening, weekend, holiday, and overtime work may be required to meet deadlines and attend meetings, especially during legislative sessions.
In-state, overnight, and out-of-state travel will be required for meetings, events, training sessions, visits to local courts, and conferences.
Remote work may be available for this position. All remote work assignments begin, end, or change only with administrative authority approval. In-person meetings and in-person attendance for training sessions and other office events will be required.
Daily management and multitasking of projects with conflicting requirements, priorities, and deadlines.
The person in this position must use, and be familiar, experienced, and comfortable with using, a full array of current technology tools and office software programs to access and complete work and research, and to communicate on and off the worksite.
Frequent phone and in-person contact with people from diverse backgrounds.
Phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma.
Long periods of sitting or standing while working at a computer.
Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.
ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.
Reference Checks
By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.
United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.
Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.
Veterans' Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans web page for additional details, information, and resources.
Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.
Pay Equity
As an employer, OJD complies with Oregon's pay equity law. Salary offers are made with consideration of the candidate's education and experience. For more information on pay equity, click here.
Employee Benefits
Click here to access information specific to OJD employee benefits.
Public Service Loan Forgiveness
OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.
Questions and Support
If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
Workday related information and resources are available here.
For questions about a specific OJD job posting, call 503-986-5930 or email ojd.hrsd@ojd.state.or.us.
The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Posted Online 5 days ago
Published in the East Oregonian
